Reference

How rrr99 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, and use the lobby — and how we keep it secure.

Account data protectionWallet info — DANA, OVO, GoPayCookie and device dataYour right to access or deleteContact us to request changes

Explore the Lobby Read FAQ

What Information We Collect and Why

rrr99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect your name, email address, phone number and the wallet details you use to deposit — whether that is DANA, OVO or GoPay. This lets us process your transactions, verify your identity and keep your account secure. We also collect

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device and session data: your IP address, browser type, and pages visited inside the lobby. That data helps us detect unusual access patterns and keep your account from being accessed by anyone else. When you contact our support team, we log that conversation to improve how
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we handle follow-up issues. We do not sell your personal data to third parties for marketing. Payment transaction records, including amounts and wallet identifiers for DANA, OVO and GoPay transfers, are retained for the period required under applicable regulations. You can ask us at any time
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what data we hold on your account. Our data handling practices apply to all eligible users where local law in Indonesia permits access to our services.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Security, Cookies and Account Access

We use SSL encryption on every page of the site and inside the account lobby. Your DANA, OVO and GoPay wallet identifiers are never stored in plain text. Players in Semarang and across Indonesia access the same encrypted session layer whether on mobile or desktop.

SSL Encryption Every connection between your device and our servers runs over SSL. This covers your login session, wallet input and all account activity so your data moves securely at every step.

Cookie Controls We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time without losing your account access.

Data Retention Policy Account and transaction records are kept only as long as needed for regulatory and operational purposes. Once the retention period ends, data is deleted or anonymised from active systems in line with our internal schedule.

Access and Correction Rights You have the right to ask what personal data we hold, request a correction if something is wrong, or ask for deletion where permitted. Submit your request through live chat or email and we will confirm receipt.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to access, correct or remove personal data we hold, reach out through any of the channels below. We aim to respond to all data-related requests within a reasonable timeframe. For account wallet issues tied to DANA, OVO or GoPay, our team can confirm what transaction data is on file.

Live Chat Open the live chat window inside your account dashboard. A support agent can pull up your data record and walk you through a correction or deletion request directly.

Email Support Send your data request to our support email address found in the account help section. Include your registered phone number so we can verify your identity quickly.

In-App Help From the mobile lobby, tap the help icon in the top menu. Select Privacy or Account Data from the topic list and submit your request — our team picks it up from the same queue.

Common Questions About Your Privacy at rrr99

Real questions about data handling, wallet records and your account rights — answered clearly so you know exactly where you stand.

We collect your name, phone number, email and the wallet identifier you use — DANA, OVO or GoPay. Device data such as IP address and browser type is also logged during your session for security purposes.

We do not sell your personal data. We may share limited data with payment processors like DANA, OVO and GoPay only to complete your transaction, and with fraud-prevention services where required.

Contact us through live chat or the support email in your account settings. Include your registered phone number so we can verify your identity before releasing any account or transaction records.

Yes. Submit a deletion request via live chat or email. We will process it in line with our retention obligations — some transaction records may need to be kept for the regulatory period before full deletion.

Session cookies keep you logged in; analytics cookies help us improve the lobby experience. You can block or clear cookies through your browser settings. Disabling them may affect how some account features load.

Wallet identifiers are encrypted and never stored as plain text. We keep only the reference data needed to match your deposit to your account — full wallet credentials are handled by the payment provider directly.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoMalang Night Spins Apprrr99 App

How rrr99 Handles Your Personal Information

Data Security, Cookies and Account Access

How to Reach Us About Your Data

Common Questions About Your Privacy at rrr99

01 What personal data does rrr99 collect when I open an account?

02 Does rrr99 share my data with third parties?

03 How can I request a copy of the data rrr99 holds about me?

04 Can I ask rrr99 to delete my personal data?

05 How does rrr99 use cookies and can I turn them off?

06 Is my DANA, OVO or GoPay wallet information stored securely?

Privacy Policy

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